THE PROBLEM

Commerce became conversational. Delivery never did.

Chat orders turn into “send location”

You order in chat, then delivery turns into pins, landmarks, and phone calls.

Every seller asks again

Buyers repeat their address for every seller. Merchants collect delivery details manually for every order.

Payment, delivery, and confirmation are disconnected

Customers need delivery assurance. Merchants need commitment before dispatch.

One delivery identity for every order

A PickSpot gives customers a reusable delivery identity across merchants and channels.

SOLUTION

The

trusted

way

to send and receive

I shop online

Use your PickSpot when buying from WhatsApp, Instagram, or TikTok sellers. Review the order, pay safely, track delivery, and confirm when the item arrives.

Get Your PickSpot

I sell online

Run the sale through PickSpot Business. Create an order using your customer's PickSpot and request payment. Once they pay, PickSpot coordinates pickup, delivery and confirmation. You get paid after successful delivery.

Open business account

VISION

The delivery identity layer for conversational commerce

(01)

Commerce became conversational

Mobile money made paying instant. WhatsApp, Instagram, and TikTok made selling conversational. Delivery is the last piece that still requires a back-and-forth. PickSpot closes that gap.

(02)

“Send location” is not a checkout flow

Every order turning into pins, landmarks, and phone calls isn’t scalable. It slows everything down, increases failed deliveries, and breaks trust after the first purchase.

(03)

From directions to delivery identity

When a merchant needs to deliver, the customer shares their PickSpot — amina@pickspot.world. PickSpot resolves that identity into saved delivery details and order context.

(04)

One business account for every sale.

With PickSpot Business, the merchant enters the customer's PickSpot, creates the order and requests payment. Once the customer pays, PickSpot coordinates delivery and keeps the transaction connected through confirmation and payout.

(05)

Get your PickSpot once

Create your PickSpot and use it across merchants, platforms, and orders — one delivery identity for online commerce.

PickSpot Business gives merchants selling through Instagram, TikTok, WhatsApp and anywhere online one place to create orders, confirm payment, manage delivery and track payouts.

FROM “I WANT IT” TO A REAL ORDER

Your customer shares their PickSpot. You create the sale in PickSpot Business. They review and pay. PickSpot handles the order through delivery and completion.

DELIVERY BUILT INTO THE SALE

Once your customer pays, PickSpot coordinates pickup and delivery. Follow the order from your Business account instead of arranging delivery separately.

TRACKED END-TO-END

Your customer tracks the rider in real time, from pickup at your shop to delivery at their saved location. No “where is my parcel?” messages.

NO ADDRESS BACK-AND-FORTH

Your customer sends a PickSpot instead of pins, landmarks, or long directions. PickSpot connects the order to their saved delivery details.

PAYMENT ASSURANCE BEFORE DISPATCH

PickSpot confirms customer payment before pickup. Once the customer has paid, PickSpot sends a rider to collect the parcel.

PICKSPOT

Join us as we build the delivery identity layer for conversational commerce

Get updates on pilots, partnerships, product launches, and how PickSpot is building the delivery identity infrastructure powering conversational commerce.

Delivery identity infrastructure for commerce.